HCL REQUIRES Customer Support Executive

Designation : Customer Support Executive 

Location : Chennai  

Country : INDIA 

Job Family : Delivery Voice 

 Job Description :

• To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA.

• Able to work independently and efficiently to meet SLA 

• Able to comprehend the request of the customer and meet the quality standard.

• To consistently meet or exceed CSAT parameters as defined for the process.

• Improving skill level through Self development / nominating training programs/

• Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process

• Meet the defined Quality Scores. Innovation & Process Improvement

• The individual should be able to work effectively in a team whilst enthusing others to do 

  the same for achievement of common goals of the team 

Experience : Fresher 

Qualification : Others 

No. of Positions : 30

 Skill  :Domain Competencies (BSERV )-Telecom-Customer Service 

Removal Date : 17-Aug-2016 

Apply Link : 

 https://sjobs.brassring.com/tgwebhost/jobdetails.aspx?partnerid=25667&siteid=5417&jobid=2459866